Program Manager

Posted: October 28, 2026
Expires: December 27, 2026

Good Grief of Northwest Ohio

1900 Indian Wood Circle, Suite 202, Maumee, Ohio 43537

Join Us: Help create a movement that changes lives and communities by promoting grief-informed, grief-sensitive environments for children, teens, families, and young adults.

Please read the position description below. 

For more information, visit www.goodgriefnwo.org.

To Apply

Please submit a letter of interest and resume outlining 1) your experience and qualifications and 2) why you are interested in this position. Email all materials to dorothy@goodgriefnwo.org with the subject "Program Manager Application”

This position is open until filled. 

POSITION SUMMARY: Responsible for creating, managing, and overseeing all programming for peer-based support groups at GGNWO that serve children and families grieving the death of someone important to them.  The Program Manager also trains and supervises program volunteers and interns.

ESSENTIAL DUTIES & RESPONSIBILITIES

Program Management and Development:

• Develops annual program calendar.
• Directly supervises the peer support program, following best practices for bereavement support for children and teens.
• Monitors the content of support group activities for appropriateness by age group.
• Leads recruitment, screening, training, and supervision of volunteer facilitators and program assistants.
• Provides coaching, feedback, and ongoing training to prepare volunteer facilitators to lead children’s support groups.
• Creates curriculum and implements all GGNWO’s trainings, including initial volunteer training and periodic additional volunteer training.
• Ensures effective communication and planning with volunteers; facilitates regularly scheduled volunteer meetings.
• Addresses family concerns or issues, providing direction, support or coaching to facilitators as needed.
• Ensures all setup and cleanup work is completed, and that all meeting supplies are available and replenished as needed.
• Ensures that all group participants and volunteers follow child-safety, emergency, and building-safety policies.
• Conducts family intake, orientation, and group assignment for prospective bereavement support group participants.
• Provides follow-up and referral to mental health therapists, protective services, and/or outside resources as needed or as requested.
• Maintains family records and, with the Office Manager, ensures the family database is correct and up to date.
• Develops and implements new or expanded programs as approved by the Board of Directors.
• In collaboration with the Managing Director, participates in evaluating program needs with respect to funding and potential/existing grants.
• Participates in monthly Program Committee meetings.

Program Evaluation:

• Oversees and implements program evaluation procedures.
• Oversees analysis of evaluation results and provides regular reports to the Managing Director and the Program Committee.
• Uses evaluation information to improve the program.

Community Awareness & Outreach:

• Supports maintenance of statistics and demographic information needed for grant applications and reports.
• Make presentations to community groups, physicians, mental health professionals, and others about GGNWO and children’s grief issues.
• Assist with planning and implementing all special events.
• Help obtain photos, family stories, and other information to support fundraising and educational outreach efforts.
• Helps keep the community resource list up to date.
  
   

OTHER FUNCTIONS

• Maintains compliance with all laws, acts, regulations, and organizational policies and procedures.
• Any other duties, projects, or responsibilities assigned.
  
   

REQUIREMENTS & QUALIFICATIONS

 

Education: Bachelor’s degree in counseling, Social Work, or related field preferred.

Licensure: Social Work, Counseling, Clinical Pastoral Care, or related field licensure preferred.

Experience: Grief or bereavement support, experience with art and/or play therapies, experience working with children and teens, experience working with volunteers.

 Specific Skills:

Demonstrates excellent verbal and written communication and presentation skills.

Innovative self-starter.

• Strong sense of compassion/empathy.
• Enthusiastic dedication to GGNWO’s mission.
• Good organizational and planning skills.
• Ability to work effectively and respectfully with a wide range of individuals in a diverse community.
• Attention to accuracy in reporting.
• Professional demeanor as a representative of GGNWO.
• Excellent understanding of the needs of grieving people of all ages.

Note: This position does not include employer-sponsored health insurance; however, we offer a competitive hourly rate/ flexible scheduling/paid holidays/wellness stipend and personal development opportunities to compensate.